Website Design

We design websites that connect customers through seamless user experience.

 

We’re a creative agency which integrates creative thinking and a customer focussed approach to tell brand stories in new and meaningful ways. Through technology we influence and engage with today’s digitally connected audiences and we use the right media channels to amplify these brand stories in today’s evolving media landscape.

Customer experience is at the heart of everything we do. Through the use of user-first design principles, we create beautiful, conversion focussed websites to tell your brand’s story and engage your customers.

Our Process
For the most part, we use an agile based approach to all website and digital platform development projects, unless in circumstances where a more traditional project management approach may be required. We’ve found that working in agile helps us bring our creative and digital teams closer to our clients (business owners, marketers, technical directors etc.) to work in a more open and collaborative way. It allows us to achieve better outcomes for your business by incorporating more collaboration and feedback from you and your customers.

An agile approach ensures we deliver high quality, useful products and platforms which meet user needs. It also allows the opportunity to experiment and test different possible solutions before committing to significant development effort.

User Experience Design
Our projects all start with an exploration phase, allowing us to learn about your business, your customers, and your goals. We put an actionable plan in place to set the stage for the entire project.

We combine the principles of UX design with innovative front-end development to create a solution which is not only well-crafted but is highly intuitive. We use research, data and analytics and prototyping tools to map and create the customer journey. With a strong focus on user experience, we create wireframes, sitemaps, and user stories to fully understand your target audience and align with your business goals.

Each and every one of the websites we design are responsive and optimised to the most popular platforms and devices.

Requirements Workshop

UX-Requirements-Gathering

Soil CRC - Website

soil-crc-website-mobile-site
SA-NSW-Website-Tablet-Mobile

SA NSW - Website

SA-NSW-Website-Map

User Interface Design
We design for people so our solutions bring value to your audience. Through the UI design process, we create the visual language to complement the UX and any other offline creative elements.

For a larger project we develop a design system which is a set of reusable components, guided by clear standards, that can be assembled together to build any number of templates that may be required. This ensures we develop a consistent user experience across all aspects of the UI including colour, shape, type, icons, space and motion. Every component in the design system incorporates these elements, and they play an integral role in expressing brand personality.

Accessibility
We work with Government Agencies to create accessible websites by adhering to the Web Content Accessibility Guidelines (WCAG) 2.0 guidelines, Australian Government Design System and Australian Government Digital Transformation Agency Digital Service Standards.

This includes the provision of text alternatives for rich media, simple and uncomplicated design and layout, following operable standards andmarkup standards.

NSW Govt Positive + Productive Workplaces - Website

nsw-govt-positive-productive-workplaces-website

Georgia Seaton - Website

georgia-seeton-website

Continual Improvement & Ongoing Support
We tend to approach our client relationships as partnerships where we nurture the digital website or platform we have developed as if it was our own. In this context, we provide continuous delivery and ongoing support to ensure the needs of key user groups are being met, and the client is hitting objectives and ROI.

This involves verifying work with users and continuous cycles of planning, analysis and release. It also involves a level of dedication and reactiveness which we pride ourselves on and live through our company values each and every day.

We find clients typically assign a budget or number of hours a month towards ongoing support which allows us to iterate and improve the platform ongoing. This may include new features or changes to existing features, content development, debugging, technology updates, SEO or security patches.

We work with clients to plan and prioritise or respond to quick changes when they may be required.

In addition to ongoing website support, clients typically allocate a certain number of hours towards analytics reporting to help ensure the website is achieving objectives and ROI over time.

Altogether Perfect - Greater Hunter Business Events - Website

Greater-Hunter-Business-Events-Altogether-Perfect-Website-Tablet

We specialise in creating:

We help brands outpace their competitors by transforming customer experience. We deliver strategic thinking, creative ideas and superior execution.

 

Need help with website design and development? Talk to us today.

TALK TO US